Frequently Asked Questions
We begin by understanding your specific situation and collecting necessary details such as transaction history or wallet information. Our team uses advanced tools and techniques to recover access to your crypto assets, ensuring your security and privacy throughout the process.
Our standard fee is 20% of the recovered assets, though for larger recoveries, this fee may be reduced. We’ll discuss pricing with you based on your specific needs and the complexity of the recovery.
If you’ve lost your seed phrase or discarded a device containing your private key backup, the recovery process becomes extremely difficult. In some cases, such as with services like Blockchain.com, we may be able to help you retrieve backup files. Additionally, we can sometimes recover deleted files from old hard drives. However, if you’ve completely lost access to your seed phrase and don’t have any part of it saved, there is little we or any other recovery service can do to assist you in regaining access to your crypto.
The recovery time depends on the specifics of each case, but typically it can range from a few days to several weeks. We will keep you updated on progress and give an estimated timeline as we work through the process.
We are a registered and fully legitimate business, dedicated to providing ethical and transparent services. Your funds are safe with us, as we adhere to strict security protocols to ensure your assets remain secure.
Before initiating any recovery case, both the client and Cryptorecovers sign a detailed contract outlining all terms, including our company information.
Additionally, we welcome you to visit our office by appointment, providing an opportunity to meet in person and discuss your case.
We specialize in recovering most major cryptocurrencies, including Bitcoin, Ethereum, Dogecoin and other altcoins. If you need help with a specific type of crypto, feel free to contact us for more details.
Yes, we have experience in guiding people into the right direction to start recovering assets that were lost to scams or theft. While success depends on the circumstances, feel free to leave us a message and we’ll get you started on your recovery journey.
No, you don’t need to provide all your passwords. We only require essential wallet-related information and prioritize your privacy and security throughout the recovery process.
Please DO NOT share any private information or passwords until a contract is signed.
We prioritize your security by using encrypted methods to handle your information and assets. Our team adheres to industry best practices, ensuring your data and funds remain protected throughout the recovery process. Before we begin, all terms and agreements will be clearly outlined in a contract that both parties will sign.